Terms of Service

Last Updated: 10.11.2024

Welcome to The Wild Shop! These Terms of Service ("Terms") govern your access to and use of our website and services, provided by The Wild Shop, including all content, features, and products offered through our site. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use our website.

1. General Information

The Wild Shop is a store owned by Manuela, offering products such as original paintings, art prints, stickers, and other creative items related to nature, spiritual growth, and personal expression.

Website: thewildillustrator.art
Email: contact@manueladesimone.com


2. Eligibility

By using our website, you represent that you are at least 18 years of age or that you have parental consent to use our website. You also agree that all information you provide during your registration process or order placement is accurate and truthful.

3. Orders and Payment

  • Placing an Order: Once you place an order with The Wild Shop, we will send you a confirmation email with details about your order.
  • Payment: Payments are processed through secure payment methods. We accept payment via credit cards, PayPal, Meta Pay, Amazon Pay, and Apple Pay. All prices are listed in euro, and VAT is included where applicable.
  • Shipping: We offer shipping to various countries. Shipping costs and delivery times vary depending on the destination. You can find shipping details on our Shipping Policy page.
  • Customs and Import Duties: If applicable, any customs fees or import duties are the responsibility of the customer.

4. Returns and Refunds

  • Returns: You have the right to return your order within 14 days of receiving it, as per EU law. To initiate a return, please contact us at contact@manueladesimone.com. The product must be in its original condition, unused, and in the original packaging.
  • Refunds: After we receive the returned item, we will process your refund to your original payment method within 14 days. Shipping costs are non-refundable unless the product is faulty or the wrong item was sent.

5. Privacy and Data Protection

Your privacy is important to us. We collect, store, and process your personal data according to the EU General Data Protection Regulation (GDPR). We will only use your information to fulfill orders, provide customer service, and send promotional content (if you have opted in). For detailed information on how we process your data, please refer to our Privacy Policy.

6. Intellectual Property

All content, including but not limited to images, text, designs, logos, and product descriptions, on The Wild Shop is owned by Manuela De Simone and protected by intellectual property laws. You may not copy, modify, or redistribute any content from this website without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, The Wild Shop shall not be liable for any damages arising from the use or inability to use our website or products. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

8. Dispute Resolution and Governing Law

  • Governing Law: These Terms are governed by the laws of Germany, and you agree to the exclusive jurisdiction of the courts of Germany.
  • Dispute Resolution: In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting us. If the issue is not resolved, you may pursue formal dispute resolution through the courts.

9. Modifications to Terms of Service

We may update these Terms from time to time. Any changes will be posted on this page, and the date of the last update will be noted at the top of the page. By continuing to use our website after the changes are posted, you accept the updated Terms.

10. Contact Information

For any questions about these Terms, please contact us at:

Email: contact@manueladesimone.com